Hi there, this is my first post so I hope I'm posting in the right place!

I live in New Zealand and I ordered an item off Wish.com about a week ago. When I track it it has an alert on it saying it is in Beijing and was "returned due to vote". I have no idea what this means, can someone please explain what is going on?

The tracking number is: LX329276291CN

I have included a screenshot below of what I see when I track the item on 17track.

I have contacted Wish customer service but they just told me to wait a bit longer.

If anyone can help explain this I'd really appreciate it!

Quote from ychiung on May 9, 2017, 08:56
It means it has been returned to the sender and also, the sender has acknowledged the return by accepting the item.

Thanks for your response.

Does the sender usually resend the package in these kinds of situations? I haven't been provided with a new tracking number, will it be the same as the old one or is it likely to be a new one?

Quote from ychiung on May 9, 2017, 09:30
If resent, it will be with a new tracking number. This one has been spent.

Okay that's really usefulto know. It's difficult because I can't contact the seller directly and the Wish.com customer service are really unhelpful.

Thanks again for your help!

Quote from chinapostvolunteer on May 9, 2017, 10:44
LX329276291CN was returned to shipper. you should open dispute to seller for refund.

Thanks for your help, I'll get in touch with the seller to sort this out.