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Author Topic: Package lost? No movement in 21 days!
scottramsa-
y
Newbie
Posts: 2
Post Package lost? No movement in 21 days!
on: January 11, 2017, 12:41

My package, LX054919542AU, has been cleared by australian customs as of the 21st of December. But there's been no movement since! Ive never used this mailing system and I cant find any information on 'LX' packages.. what's the ETA here?

Many thanks for anyone that can help.

int077
Pro
Posts: 7448
Post Re: Package lost? No movement in 21 days!
on: January 11, 2017, 14:15

1. In very good condition parcel (E Packet) with LX number can take between 9 to 23 days to be deliver.

2. Last tracking of your parcel is this:
2016-12-21 00:35
Australia, left the treatment center and sent to Guangzhou, China

3. Your parcel has not been scan yet by China Post, that is why you don't see any tracking/information.

Thanks.

scottramsa-
y
Newbie
Posts: 2
Post Re: Package lost? No movement in 21 days!
on: January 14, 2017, 04:05

It's now been past 23 days. Who do I contact to file a complaint?

chinapostv-
olunteer
Administrator
Posts: 18992
Post Re: Package lost? No movement in 21 days!
on: January 14, 2017, 05:12

you can call Australia Post and they will tell you delivery date.

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