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Author Topic: Is this package lost
ssf
Newbie
Posts: 2
Post Is this package lost
on: August 19, 2018, 00:17
New Topic

Hi,
Is this package lost? LZ656684656CN

There is no update since 8/8/2018. Please help

chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: Is this package lost
on: August 19, 2018, 00:20
New Topic

LZ656684656CN is waiting for customs processing. You might need wait one or two more weeks to see new status after customs clearance completes.

ssf
Newbie
Posts: 2
Post Re: Is this package lost
on: August 20, 2018, 00:36
New Topic

Quote from chinapostvolunteer on August 19, 2018, 00:20
LZ656684656CN is waiting for customs processing. You might need wait one or two more weeks to see new status after customs clearance completes.

Why is it taking that long? almost a month now

chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: Is this package lost
on: August 20, 2018, 02:12
New Topic

http://track-chinapost.com/result_eub.php?code=LZ656684656CN shows your seller actually shipped the parcel on Aug 7 not one month ago.

Normally ePacket will arrive Australia in 10 to 20 days, you should get it by end of August.

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