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Author Topic: Help! item only says electronic data received for 1 week.
waltminsub-
7
Newbie
Posts: 1
Post Help! item only says electronic data received for 1 week.
on: July 23, 2015, 10:59
New Topic

RF053466942CN

my item has been sent by the seller on 18th July

but i dont really see any uptates
but only electronic data received for 1 week...

any help?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help! item only says electronic data received for 1 week.
on: July 23, 2015, 15:55
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your seller did not ship the goods yet.

sanchaz12
Newbie
Posts: 2
Post Re: Help! item only says electronic data received for 1 week.
on: September 26, 2015, 11:46
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Did you ever receive your package? My status is at 'Electronic data received' for 12 days now since that update. My tracking no. is RF084445718CN. Item is from Aliexpress. After I asked the seller what could be wrong, this is their answer:
Sorry for the inconvience.
I have contacted with forwarder about your order.
You can track your order later, if still something wrong, pls let us know freely.

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help! item only says electronic data received for 1 week.
on: September 26, 2015, 15:53
New Topic

Quote from sanchaz12 on September 26, 2015, 11:46
Did you ever receive your package? My status is at 'Electronic data received' for 12 days now since that update. My tracking no. is RF084445718CN. Item is from Aliexpress. After I asked the seller what could be wrong, this is their answer:
Sorry for the inconvience.
I have contacted with forwarder about your order.
You can track your order later, if still something wrong, pls let us know freely.

you can wait one more week, if it still shows nothing other than electronic data received, you should open dispute to aliepxress.

sanchaz12
Newbie
Posts: 2
Post Re: Help! item only says electronic data received for 1 week.
on: October 9, 2015, 18:27
New Topic

Well today I decided to contact the seller about the status being still at 'Electronic data received', but actually the status has been updated today.
Now I can see these updates on the order detail page of AliExpress:

2015.10.09 22:07 (GMT-7): Departure from Warehouse
2015.10.09 22:01 (GMT-7): Arrival at Warehouse
2015.10.09 14:52 (GMT-7): Pickup successfully
2015.09.13 18:34 (GMT-7): Order information received by carrier

Information from Track-ChinaPost says 'Status = posted' and 'Received by Post Office'.

It's still strange that there have been no further updates for nearly 1 month(!) until today. At first I thought they just ripped me off, but now it seems my parcel is finally moving and on its way to the Netherlands. I'm still wondering if China Post was missing/lost this parcel for a while, or the seller forgot to actually dispatch it until now.

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help! item only says electronic data received for 1 week.
on: October 9, 2015, 18:44
New Topic

Quote from sanchaz12 on October 9, 2015, 18:27
Well today I decided to contact the seller about the status being still at 'Electronic data received', but actually the status has been updated today.
Now I can see these updates on the order detail page of AliExpress:

2015.10.09 22:07 (GMT-7): Departure from Warehouse
2015.10.09 22:01 (GMT-7): Arrival at Warehouse
2015.10.09 14:52 (GMT-7): Pickup successfully
2015.09.13 18:34 (GMT-7): Order information received by carrier

Information from Track-ChinaPost says 'Status = posted' and 'Received by Post Office'.

It's still strange that there have been no further updates for nearly 1 month(!) until today. At first I thought they just ripped me off, but now it seems my parcel is finally moving and on its way to the Netherlands. I'm still wondering if China Post was missing/lost this parcel for a while, or the seller forgot to actually dispatch it until now.

Anyone who plan to ship goods through China Post can apply a tracking number label electronically with a software. If a tracking number is applied electronically, china post tracking system will show result as "Electronic Data Received" and the CITY column is empy. However, this does NOT mean the parcel is shipped.

Once the label is attached to a parcel,sent to China Post office and scanned by China Post stuff, the status will show "xxx post office received" and the city column will show some city code such as 52311206. In aliexpress page, it will show "Pickup successfully". This status date is the REAL shipment date.

In your case, your seller REAL shipment date is Oct 9(he delayed shipment for almost one month). If I were you, I will file a complain against seller and ask for compensation. If buyer does not response, leave a bad feedback on him for his bad service.

paulcorral-
es2
Newbie
Posts: 1
Post Re: Help! item only says electronic data received for 1 week.
on: March 4, 2016, 23:31
New Topic

Hello, I have the same problem,
My statue is "electronic data received" since two weeks ! I send a message to my seller, he said that it' sur on the way, but five days laters, always this electronic data received.
Can you help me please ? My tracking number is : RF185120097CN

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help! item only says electronic data received for 1 week.
on: March 5, 2016, 00:03
New Topic

Quote from paulcorrales2 on March 4, 2016, 23:31
Hello, I have the same problem,
My statue is "electronic data received" since two weeks ! I send a message to my seller, he said that it' sur on the way, but five days laters, always this electronic data received.
Can you help me please ? My tracking number is : RF185120097CN

your seller should have some inventory shortage and has not shipped the goods yet. You can wait one more week and track again. If tracking result is same by next weekend, you should open dispute to ebay/aliexpress against fraud.

dennythemi-
dget
Advanced
Posts: 57
Post Re: Help! item only says electronic data received for 1 week.
on: November 14, 2016, 11:36
New Topic

RF413755385CN it's only says electronic data recieved can u pls help me

dennythemi-
dget
Advanced
Posts: 57
Post Re: Help! item only says electronic data received for 1 week.
on: November 14, 2016, 11:44
New Topic

RK490324935CN and can u pls check it - it says allready forwarded to turkey but 1 month passed still didnt recieved

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