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Author Topic: Complaint Tracking
chinapostv-
olunteer
Administrator
Posts: 28792
Post Re: Complaint Tracking
on: April 24, 2018, 02:31
New Topic

Quote from rayofhope on April 24, 2018, 02:27
Hi China Post,
I need your help. My Parcel stuck at "Send item abroad (EDI-received)" from 5 April 2018. Today is 24 April 2018. Today is 19th day from 5 April and still parcel is not arrived destination country.
I waited for 18 days. Now how many days i have to wait for my parcel.

please ask question in new topic link:http://track-chinapost.com/?page_id=242&mingleforumaction=addtopic&forum=.0

also please put tracking number in question, otherwise none can help you.

Vedo
Newbie
Posts: 1
Post Re: Complaint Tracking
on: April 25, 2018, 14:47
New Topic

I have 3 Shipment i really don't know where are they, the tracking stopped since March, and i still didn't receive my shipments.

Can someone tell me where is it now???

1. UD395588928CN
2. UD393641869CN
3. UD689411465CN

chinapostv-
olunteer
Administrator
Posts: 28792
Post Re: Complaint Tracking
on: April 25, 2018, 17:02
New Topic

Quote from Vedo on April 25, 2018, 14:47
I have 3 Shipment i really don't know where are they, the tracking stopped since March, and i still didn't receive my shipments.

Can someone tell me where is it now???

1. UD395588928CN
2. UD393641869CN
3. UD689411465CN

this kind of number starting with U is china post ordinary parcel. you can track its shipment effect date and original post office in http://track-chinapost.com/startairmail.php .

This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 12 weeks to reach your country.

mominul-
islam-
lemon
Newbie
Posts: 1
Post Re: Complaint Tracking
on: May 19, 2018, 21:17
New Topic

traking no: UC627663248CN still not updated since last 10 days.. where is my percel now?

chinapostv-
olunteer
Administrator
Posts: 28792
Post Re: Complaint Tracking
on: May 19, 2018, 21:23
New Topic

Quote from mominul islam lemon on May 19, 2018, 21:17
traking no: UC627663248CN still not updated since last 10 days.. where is my percel now?

UC627663248CN is china post ordinary parcel. http://track-chinapost.com/startairmail.php shows it was shipped on May 10.
This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 12 weeks to reach your country.

isabellam6
Newbie
Posts: 1
Post Re: Complaint Tracking
on: June 13, 2018, 00:38
New Topic

When I go to track my package my article number: LH213732384CN says that it has been delivered to Australia. Does this mean that it has been delivered to my country or does this mean it was meant to be delivered to my address? Because it wasn’t delivered at all?

Thanks,

Isabella

chinapostv-
olunteer
Administrator
Posts: 28792
Post Re: Complaint Tracking
on: June 13, 2018, 00:48
New Topic

Quote from isabellam6 on June 13, 2018, 00:38
When I go to track my package my article number: LH213732384CN says that it has been delivered to Australia. Does this mean that it has been delivered to my country or does this mean it was meant to be delivered to my address? Because it wasn’t delivered at all?

Thanks,

Isabella

Australia Post website shows the parcel was delivered in BEELIAR WA on Jun 11. If you did not get the parcel, contact Australia Post office in BIBRA LAKE WA and inquiry delivery detail.

Shiybri
Newbie
Posts: 3
Post Re: Complaint Tracking
on: June 13, 2018, 20:05
New Topic

I have calles the USPS in colorado. They said my package was delivered to an address in denver even though my shipping address is for story city. What do I do to fix this

chinapostv-
olunteer
Administrator
Posts: 28792
Post Re: Complaint Tracking
on: June 13, 2018, 20:13
New Topic

Quote from Shiybri on June 13, 2018, 20:05
I have calles the USPS in colorado. They said my package was delivered to an address in denver even though my shipping address is for story city. What do I do to fix this

USPS normally will not ship the goods to wrong address. Your seller did not put correct address on the parcel. if you paid with paypal or aliexpress, open dispute for non-arrival order.

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