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Author Topic: Complaint Tracking
chinapostv-
olunteer
Administrator
Posts: 23524
Post Re: Complaint Tracking
on: January 27, 2017, 06:38

Quote from abutashin on January 27, 2017, 04:33

Quote from chinapostvolunteer on January 27, 2017, 03:54

Quote from abutashin on January 27, 2017, 03:29
Hi there,
I'm having problem with my customs. It is stuck in Shenzhen Transit Station export customs scan (domestic transit ) for 2 days. The tracking id. is RS372157995CN. Is it getting delayed for Chinese New Year, or something else? Can anyone help please?
Thank you

your parcel has no problem. now is holiday time, processing is slow. no need worry.

OK. So how long should I wait for it to be sent to airline?

http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

kolora
Newbie
Posts: 1
Post Re: Complaint Tracking
on: January 29, 2017, 01:52

Hello. Its now after 1 month and 12 days, and i am still waiting for my parcel to arrive from China. It was sent via registered mail. Destination is Fiji. Sent fron China on 17 December 2016. Upon tracking, last activity was on 17 Dec. Tracking number is CP329457064CN. Please help me. Will i receice my parcel or not. Thank you.

int077
Pro
Posts: 7760
Post Re: Complaint Tracking
on: January 29, 2017, 02:36

Quote from kolora on January 29, 2017, 01:52
Hello. Its now after 1 month and 12 days, and i am still waiting for my parcel to arrive from China. It was sent via registered mail. Destination is Fiji. Sent fron China on 17 December 2016. Upon tracking, last activity was on 17 Dec. Tracking number is CP329457064CN. Please help me. Will i receice my parcel or not. Thank you.

1. Sorry but seller should have advise you of what was a parcel with a CP number:

The number starts with “CP” and ends with “CN”, i.e. CP123456789CN
This is China Post registered surface mail. Normally it is much slower than airmail and might take up to 6 months to arrive.

2. Just continue to track your parcel for any new movement.

Thanks.

crissad
Newbie
Posts: 1
Post Re: Complaint Tracking
on: February 15, 2017, 09:32

hello my dear friend..nice work here! I have a tr.no. RS345377617CN which is shown to be stuck from 12/12/2016 to customs or in transit..I don't know..I have still receive nothing and usually for tracked shipments it takes 20-30 days maximum to arrive here.. do you have any idea or advice?have talked to local post office but of course knew nothing about...thank you

chinapostv-
olunteer
Administrator
Posts: 23524
Post Re: Complaint Tracking
on: February 15, 2017, 19:17

Quote from crissad on February 15, 2017, 09:32
hello my dear friend..nice work here! I have a tr.no. RS345377617CN which is shown to be stuck from 12/12/2016 to customs or in transit..I don't know..I have still receive nothing and usually for tracked shipments it takes 20-30 days maximum to arrive here.. do you have any idea or advice?have talked to local post office but of course knew nothing about...thank you

too many parcels shipped during Nov and Dec 2016. China Post has very limited labor to handle them. So many of them sleeping in warehouse for two or three months.

Good news is that parcels of early Nov just arrived destination. So I believe your parcel will arrive soon.

sudhirgopa-
l
Newbie
Posts: 1
Post Parcel still not arrived yet
on: March 8, 2017, 23:14

LX260260079CN is the tracking number for my parcel
New Zealand Post informed me that it left Guongzhou on 26th January 2017. It has still not arrived in Auckland New Zealand where I live. It is now March 9th 2017. Please check to see whether this parcel has really left China/Guongzhou or not or is it still stuck in Guongzhou ? How long does it take for parcels to reach New Zealand?

chinapostv-
olunteer
Administrator
Posts: 23524
Post Re: Complaint Tracking
on: March 8, 2017, 23:37

LX260260079CN left china for Oakland on Jan 26. if you did not get it, it should be lost on the way.

angel1982
Newbie
Posts: 1
Post Re: it been 1month
on: March 27, 2017, 16:02

RM761586654CN can u tell me please where is my package it been a month and still in China how long take to leave the country ? Please let me known

chinapostv-
olunteer
Administrator
Posts: 23524
Post Re: Complaint Tracking
on: March 27, 2017, 23:41

RM761586654CN left China on Mar 5. it is outside china. you may need wait another one or two weeks to get the goods.

JaseH
Newbie
Posts: 1
Post Re: Complaint Tracking
on: April 18, 2017, 14:28

Hi

I think my package has been lost. I have not received any tracking update since 7 March!
Tracking number RS538413977CN, please can you help me. :(

Thank you

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