China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1] 2 3 4 >> Last
Author Topic: Complaint Tracking
mz2117
Newbie
Posts: 2
Post Complaint Tracking
on: May 20, 2014, 09:32

Due to the failure of delivery from Australia Post, my parcel shipped back to China. The sender filled out a form at a local china post branch with no reference number. How can the sender track the compaint? Any telephone number in Beijing China Post I can dial?

Thanks.

chinapostv-
olunteer
Administrator
Posts: 22506
Post Re: Complaint Tracking
on: May 20, 2014, 16:58

if you can speak Chinese, call +861011185

mz2117
Newbie
Posts: 2
Post Re: Complaint Tracking
on: May 21, 2014, 14:01

+861011185 is the China Post Customer Service number and not helpful at all. I spoke to them and I was advised that there is no complaint record, advised to go to the local post branch. The sender went to the local branch to track, the local branch said they had sent the complaint to the head office in Beijing, but Beijing office said they did not receive anything. How can i chase up to the china post top management about the issue?

RIZWANSILA-
WAT00@
Newbie
Posts: 7
Post Complaint Tracking
on: August 25, 2014, 07:18

1. RJ066397525CN
2. RI043519699CN
3. RC940989707CN
4. RI043484408CN

1 month is over i did not received the parcel please help me what to-do

China Post Mail
to
delver order after 3 months

this is true

chinapostv-
olunteer
Administrator
Posts: 22506
Post Re: Complaint Tracking
on: August 25, 2014, 17:08

Quote from RIZWANSILAWAT00@ on August 25, 2014, 07:18
1. RJ066397525CN
2. RI043519699CN
3. RC940989707CN
4. RI043484408CN

1 month is over i did not received the parcel please help me what to-do

For various reasons, shipments to India from Beijing airport are experiencing some delay since July. You need some patient. They should arrive sooner or later.

nickgc123
Newbie
Posts: 7
Post Re: Complaint Tracking
on: September 5, 2014, 14:14

wow great answer very reassuring .

rohan
Newbie
Posts: 3
Post Re: Complaint Tracking
on: September 14, 2014, 08:59

RK039555505CN
Was shipped on 17th August. No update on whereabouts since 27th :(
Was a birthday present for a friend. Completely ruined the surprise. :(
When will I get my package? Its been almost a month for cryin out loud !

rohan
Newbie
Posts: 3
Post Re: Complaint Tracking
on: September 15, 2014, 08:12

Quote from rohan on September 14, 2014, 08:59
RK039555505CN
Was shipped on 17th August. No update on whereabouts since 27th :(
Was a birthday present for a friend. Completely ruined the surprise. :(
When will I get my package? Its been almost a month for cryin out loud !

Whom can I contact to know the whereabouts of my package?
Origin : China
Destination:India
:(

uttamrautt
Newbie
Posts: 1
Post Re: Complaint Tracking
on: September 15, 2014, 16:28

my items tracking no.s are:
RK024435554CN
RM050025376CN
RM204790463CN
RD186946079CN
RC310530828CN
RH005259698CN
2 months past. still not received. what should i do?
origin: china
destination: india

chinapostv-
olunteer
Administrator
Posts: 22506
Post Re: Complaint Tracking
on: September 15, 2014, 17:20

RC310530828CN is fake number, seller did not shipped. other parcels are still waiting for airlines.

Pages: [1] 2 3 4 >> Last