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Author Topic: Where is my package?
saskichuue-
i
Newbie
Posts: 2
Post Where is my package?
on: August 7, 2018, 01:37
New Topic

Hello!

I ordered something from China (tracking no. LZ624014751CN) and it was shipped out on July 25th. As of July 26th 2018, it says that the item status is "dispatch from outward exchange office" with no update since.

Is there any further details that are available on your end beyond just dispatch?
Since China and Japan are relatively close to one another, I wouldn't expect it to take this long to ship...

Thank you very much for all of your help!

chinapostv-
olunteer
Administrator
Posts: 33867
Post Re: Where is my package?
on: August 7, 2018, 03:54
New Topic

LZ624014751CN is still waiting for flight space from Chengdu to Tokyo. Please wait one or two more weeks.

saskichuue-
i
Newbie
Posts: 2
Post Re: Where is my package?
on: August 7, 2018, 04:32
New Topic

Thank you for your response.

Was my package sent using EMS? I thought that it was supposed to be a faster way to ship from China, so is there any reason why it's taking so long?

Thanks again

chinapostv-
olunteer
Administrator
Posts: 33867
Post Re: Where is my package?
on: August 7, 2018, 04:52
New Topic

LZ624014751CN is epacket not EMS. it has lower priority to catch flight space than EMS and usually slower than EMS.

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