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Author Topic: Tracking status not updated since 1 month where are these packages
gundumama
Newbie
Posts: 2
Post Tracking status not updated since 1 month where are these packages
on: May 7, 2019, 01:42
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Hi just want to know the status of these two packages. no update since one month.
RP507522813CN
RP507523133CN
has parcel left china? please let me know.
Thanks
chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: Tracking status not updated since 1 month where are these packages
on: May 7, 2019, 09:31
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both parcels were sent to airline on April 9.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 8 weeks to reach India. Once the parcel arrives India, India Post tracking webpage will show local location status.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
gundumama
Newbie
Posts: 2
Post Re: Tracking status not updated since 1 month where are these packages
on: May 7, 2019, 10:08
New Topic

Quote from chinapostvolunteer on May 7, 2019, 09:31
both parcels were sent to airline on April 9.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 8 weeks to reach India. Once the parcel arrives India, India Post tracking webpage will show local location status.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.

Thanks for your kind information. Will wait for some more time for its arrival.
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