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Author Topic: tracking information is not updated. please help
farrukhfah-
eem
Newbie
Posts: 2
Post tracking information is not updated. please help
on: January 9, 2019, 16:01
New Topic

Hi, I have placed the orders on AliExpress on Dated November 16, 21 and 23, 2018. I have received 1 product within 18 days however rest of the items are not reached to me till now, I am trying to track my orders through tracking system, however it was not updated and having information of December 5, November 19 etc.

My orders tracking numbers are as follows:

UN604132975CN
UN538940369CN
UN534853681CN
RP026886471CN
UN566257575CN
UN566761686CN
UN566761686CN

I would appreciate if ChinaPost officials check the above tracking numbers and update me the real information for each parcel.

Thanks.
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: tracking information is not updated. please help
on: January 10, 2019, 00:08
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this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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