China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Shipping to Philippines
huangcongw-
ei
Newbie
Posts: 14
Post Shipping to Philippines
on: August 12, 2016, 03:21
New Topic

Hi everyone!

I am using China Post for shipping to Philippines. However, most of tracking numbers do not show "Delivered" Status.

See these: RH334285353CN, RH334285367CN, RH334285384CN, RH334285662CN, RH334285424CN, RH334285733CN, RH334285472CN, RH334285486CN, RH334285755CN, RH334285764CN, RH334285781CN, RH334285804CN, RH334285512CN, RH334285821CN, RH334285835CN,RH334285565CN, RH334285897CN
only 2 packages delivered (so far). Mainly stop information at: "PHILIPPINES, Receive item at delivery office" or "PHILIPPINES, Enroute to delivery office".

Does anyone know whether if information will be updated later, or that's it? How could we receive the package if they do not deliver? Do we have to come to post office? If yes, which post office? What should we brind and provide them to get package?

Thanks in advcance,

int077
Pro
Posts: 7760
Post Re: Shipping to Philippines
on: August 12, 2016, 10:09
New Topic

1. You should call Philippines Post Office about your parcel here or go to a Philippines Post Office to get the details where your parcels are exactly:

For further inquiries for International Mails, please contact the following:

For Express Mail: Email ems.cs@phlpost.gov.ph | Contact no (02)854-5467 (02)854-4613 | SMS ONLY +639225333283

For Air Mail: Email amed.supportservices@phlpost.gov.ph | Contact no (02)854-5257 (02)854-0086 Local 1706 to 1710

2. What you will need is an Identification card with your name and address on it if possible. Every country in the World are asking the same thing.

Hope this help.

d_t_a
Beginner
Posts: 27
Post Re: Shipping to Philippines
on: September 5, 2017, 15:16
New Topic

This is an old thread, but I think I'll contribute some information since I've been at the receiving end (have ordered items from China and received about 5 or 6 times already).

In my limited experience (well, since it's only about 5 or 6 times, but I have some more orders to receive...).

The last message in the tracking system (from China Registered Airmail to the Philippines) is usually "Enroute to delivery office". Sometimes, it will have an additional "Attempted/Failed or Unsuccessful delivery" message as well (typically for AliExpress Standard Shipping which appears to be using SingPost/4PX).

In reality, we here in the Philippines, do not have those packages delivered to us by our local post office (at least in my experience). What our local post office does (after the "Enroute to delivery office") is send us a notice to pick up the parcel from the local post office (as indicated in the notice). We then bring the notice to the stated local post office, and then pay a required Php 112 (around US$2) to pick up the parcel (assuming the parcel is less than US$200 value, which should not have customs tax. I have not ordered any item higher than $100 so I haven't experienced paying customs tax yet.)

Ok, regarding the 'notice' sent by the local post office to the recipient -- again, based on my experience, the 'notice' gets sent to the recipient about 10-14 days after the 'Enroute to delivery office' has already shown up in the tracking system.

In my case, I usually go to our central post office (since I'm nearest there) about 3-4 days after the 'Enroute to delivery office' tracking message. Actually, in one or two instances, I was so excited to pick up the item, so I went to the post office about 2 days after getting the "Enroute to delivery office" -- I was to be disappointed -- the post office staff said that the parcel is already listed to be in the post office, but they haven't gotten to making an inventory of the parcels yet, which has just arrived from the customs inspection office.

So, a safer bet is to go to the post office (if you already know which post office the parcel will be sent to -- in my case, it's the central post office) about 4 days later, which gives enough time for the post office staff to do their "manual" inventory of the parcels for pick-up.

So, by the time the "notice" gets sent to me, it's about 1 week or so that I have already picked up the item from the post office.. That "notice" is really very late, so I would suspect that most recipients in the Philippines who do not check the online tracking system, will not know that their parcel is already in the post office waiting to be picked up (just don't go to the post office immediately after the 'enroute to delivery office' message, wait about 4 days later).

One other thing: I notice that even when I've picked up the item, the online tracking system generally does not indicate that the recipient (that's me) has already received the item. I was actually surprised that only once have I seen the online tracking system indicate "Item delivered" (1 time out of the 5 or 6 times I picked up the parcel) -- it should actually indicate "Item picked up" since parcels do not get delivered by the post office. But as mentioned, in my experience, it does not even update that status. So my guess is that the sender will never know if the recipient has indeed picked up/received the parcel.

jemusu02
Newbie
Posts: 3
Post Re: Shipping to Philippines
on: September 6, 2017, 08:38
New Topic

Hi! My order is already in Philippines (see status below) , however, I didn't receive any notification from our post office or from the courier. Since you had already ordered 5 to 6 times in here, may I know if I should pick it up or contact them instead of them contacting their customers? Is that how china delivery works? Also, may you have a number or email where I can reach out with them as I do not have any idea whom to contact to. My order is about $200 and I cannot withdraw it back. Thanks for your help!

2017-08-28 06:56:00.0 Manila arrive customs
2017-08-29 13:04:00.0 Philippines Post Office attempt delivery

jemusu02
Newbie
Posts: 3
Post Re: Shipping to Philippines
on: September 6, 2017, 08:41
New Topic

Quote from int077 on August 12, 2016, 10:09
1. You should call Philippines Post Office about your parcel here or go to a Philippines Post Office to get the details where your parcels are exactly:

For further inquiries for International Mails, please contact the following:

For Express Mail: Email ems.cs@phlpost.gov.ph | Contact no (02)854-5467 (02)854-4613 | SMS ONLY +639225333283

For Air Mail: Email amed.supportservices@phlpost.gov.ph | Contact no (02)854-5257 (02)854-0086 Local 1706 to 1710

2. What you will need is an Identification card with your name and address on it if possible. Every country in the World are asking the same thing.

Hope this help.

Hi! So does it mean that we should pick it up to our post office for our parcel? It will not be delivered directly to the address that we had indicated? Apologies this is my first time ordering and using China courier and I'm so disappointed with their service.

d_t_a
Beginner
Posts: 27
Post Re: Shipping to Philippines
on: September 11, 2017, 09:35
New Topic

Hi.

In my limited experience, the fastest time to when I get the notice card (notice to pick up at the post office) after the "Enroute to delivery office" tracking message is 10 days after. The longest so far is 18 days after the "enroute to delivery office" message. In most cases, I pick up the package before I even receive the 'notice' card. The only problem is that without the notice card, the post office staff will take a much much longer time looking for your parcel (one time I had the notice card, they found the item much quicker, since I think they know where the item is placed in the very cramped post office space, if you have the notice card)

Your "attempt delivery" message seems to be the same meaning as the "enroute to delivery office" message. I'm in Manila (very near Central Post Office), and it's already taking that long for the post office to inform me that the item is ready for pickup, if you're in the province, I suppose it may take even longer.

However, I'm not sure if your package will have customs tax or not (my orders so far have all been below $50, usually just around $15...). It's probably best to contact the post office for more info (I have trouble contacting their phone line though...)

~~~
Ok, I have read a couple of instances that the postman (*if* you're familiar with the postman who delivers to your area) deliver the (small) parcel to the recipient, then you just pay the Php112 postal fee to the postman who remits it to the post office (and maybe give him some "tip" for that). But I've never tried that.

glenfaucet
Newbie
Posts: 1
Post Re: Shipping to Philippines
on: October 31, 2018, 02:20
New Topic

Hi! It's my first time to buy in AliExpress

My parcel is still in China's Airline(Guangzhou)
The tracker shows that my parcel is in outbound flight departed on October 26, 2018. And yesterday, October 30,2027, it shows arrived at sorting area and outbound flight departed AGAIN.

Here is my tracking number
RY357037862CN

chinapostv-
olunteer
Administrator
Posts: 38523
Post Re: Shipping to Philippines
on: October 31, 2018, 02:59
New Topic

http://track-chinapost.com/result_china.php?order_no=RY357037862CN shows the number was sent to airline on Oct 30.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 6 to 12 weeks to reach Philippines. Once it arrives Philippines, you will new arrival info in Philippines Post website.

You MIGHT NEED TO PAY IMPORT DUTY AND PICKUP THE PARCEL FROM YOUR LOCAL PHILIPPINES POST OFFICE.

Pages: [1]