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Author Topic: Require information
Wendy K
Newbie
Posts: 1
Post Require information
on: April 1, 2019, 10:01
New Topic

Hello, I just wanna know the real situation of my orders, please.

RV816451486CN
RV816451645CN

Thanks in advance.

chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: Require information
on: April 1, 2019, 15:03
New Topic

http://track-chinapost.com/startairmail.php shows these two parcels were sent to airline on Mar 22.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Paraguay Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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