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Author Topic: My package hasn´t arrived for over 2 months
Marcia
Newbie
Posts: 1
Post My package hasn´t arrived for over 2 months
on: April 5, 2019, 14:27
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I would like to know the true status of my package, RN849088910CN.

chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: My package hasn´t arrived for over 2 months
on: April 5, 2019, 15:47
New Topic

http://track-chinapost.com/result_china.php?order_no=RN849088910CN shows the number was sent to airline on Mar 6.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Brazil Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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