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Author Topic: My order has not been delivered
eli1704
Newbie
Posts: 2
Post My order has not been delivered
on: November 23, 2014, 20:47
New Topic

Good day!

according to the Global tracking website, there have been three attempts to deliver my order at my home. However, no one has showed up here and there is always someone who can receive my order. In the Mexico's tracking website, there is no information about my order whatsoever.

I need to know if my order will be delivered in my home or if I can have the location where is it (it shows it have left customs) and I can go find it.

The tracking number is RG059097551CN.

Thanks
Elizabeth Vargas

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: My order has not been delivered
on: November 23, 2014, 21:15
New Topic

the parcel is in the hand of Mexico Post. you should contact them and pickup the parcel asap.

eli1704
Newbie
Posts: 2
Post Re: My order has not been delivered
on: November 24, 2014, 15:11
New Topic

Thank you!

Do you know if I can track it with the same number?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: My order has not been delivered
on: November 24, 2014, 20:12
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Quote from eli1704 on November 24, 2014, 15:11
Thank you!

Do you know if I can track it with the same number?

yes.

nixi
Newbie
Posts: 1
Post Re: My order has not been delivered
on: November 24, 2014, 21:19
New Topic

hello i have hi i have the same problem my shipment still did not come to my country delivered before 25 days from china

my tracking number is RI180536597CN

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: My order has not been delivered
on: November 24, 2014, 21:30
New Topic

Quote from nixi on November 24, 2014, 21:19
hello i have hi i have the same problem my shipment still did not come to my country delivered before 25 days from china

my tracking number is RI180536597CN

wait 2 more weeks. shipping to B.H. is slow.

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