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Author Topic: Where is my package? Tracking ID : RV117234943CN
BigMc
Newbie
Posts: 4
Post Where is my package? Tracking ID : RV117234943CN
on: August 14, 2019, 20:53
New Topic

Hello, I would like to know where my package is, since when entering the code of my order , it says that has not been delivered. When i bought the item in eBay , the customer said he delivers 10 days after payment. I bought August, 4th , and he sent me the tracking number few hours later. ¿ Can you tell me the real state ?
Thank you.

chinapostv-
olunteer
Administrator
Posts: 38523
Post Re: Where is my package? Tracking ID : RV117234943CN
on: August 14, 2019, 22:19
New Topic

http://track-chinapost.com/result_china.php?order_no=RV117234943CN shows no record. Your seller never shipped anything to yo. RV117234943CN is a fake number.

You should push seller to ship the goods immediately. Tell him if you can not track real shipping information in next 3 days, you will open dispute against fraud.

BigMc
Newbie
Posts: 4
Post Re: Where is my package? Tracking ID : RV117234943CN
on: August 14, 2019, 23:14
New Topic

Thanks , very much , Chinapostvolunteer.
Greetings from Buenos Aires.

BigMc
Newbie
Posts: 4
Post Re: Where is my package? Tracking ID : RV117234943CN
on: August 15, 2019, 12:49
New Topic

Hi again ! I sent a message to the customer, and his response was " sorry , dear, your product returned to China , we offer to refund you the money,is it ok ? "
What shall i do next ?
what´s next step ?

thx

chinapostv-
olunteer
Administrator
Posts: 38523
Post Re: Where is my package? Tracking ID : RV117234943CN
on: August 15, 2019, 19:22
New Topic

you should ask your seller to return you money.

BigMc
Newbie
Posts: 4
Post Re: Where is my package? Tracking ID : RV117234943CN
on: August 17, 2019, 16:13
New Topic

He cancelled the transaction and returned my money.
thx , chinapostvolunteer.

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