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Author Topic: package is stuck in Guangzhou
omersa
Newbie
Posts: 3
Post package is stuck in Guangzhou
on: September 12, 2017, 11:28

sent a package from Israel on August 16th, and it got to china on Aug 21st.
it got to Guangzhou on Sep 4th and since there weren't any progress since then even though the destination is just an hour an a half driving from there.
What can be the reason for that?

Parcel No.CC062136428IL tracking result

2017-08-21 07:42:00.0 特拉维夫 export customs cleared
2017-08-21 07:42:00.0 leaving 特拉维夫
2017-08-25 16:25:12.0 中国post express logistic 股份有限公司Beijing city international parcel center import customs scan
2017-08-25 17:06:24.0 Beijing Transit Station import customs cleared (domestic transit )
2017-09-03 16:17:57.0 Guangzhou 邮区center 局international parcel dept. import customs scan
2017-09-04 03:17:52.0 Guangzhou Transit Station import customs cleared (domestic transit )

chinapostv-
olunteer
Administrator
Posts: 24131
Post Re: package is stuck in Guangzhou
on: September 12, 2017, 17:38

the parcel is in china post guangzhou office. it should have delivery problem or duty payment problem. ask your receiver call china post hot line 11185,pay duty( if any ) and pickup the parcel.

omersa
Newbie
Posts: 3
Post Re: package is stuck in Guangzhou
on: September 14, 2017, 11:41

let me make sure I understand you correctly: the parcel is ready to be picked?
it's up to the receiver now?

chinapostv-
olunteer
Administrator
Posts: 24131
Post Re: package is stuck in Guangzhou
on: September 14, 2017, 18:16

Quote from omersa on September 14, 2017, 11:41
let me make sure I understand you correctly: the parcel is ready to be picked?
it's up to the receiver now?

yes.

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