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Author Topic: Help my find my package EA204962336CN
avrahams
Newbie
Posts: 2
Post Help my find my package EA204962336CN
on: May 25, 2017, 15:37
New Topic

Hi
This package left China a month ago and since then it lost track.
This is an EMS item that usually takes ~14 days to deliver.
Is there more tracking options to find where is my parcel

chinapostv-
olunteer
Administrator
Posts: 38915
Post Re: Help my find my package EA204962336CN
on: May 25, 2017, 17:59
New Topic

you should open dispute to seller for lost parcel if you can not get EMS parcel in 30 days.

avrahams
Newbie
Posts: 2
Post Re: Help my find my package EA204962336CN
on: May 25, 2017, 23:01
New Topic

Hi & thanks for such a quick answer :)
I did open a dispute and the seller extended my protection time so I am not worried about not getting my money back in case it is lost.

What I really want to know, based on your experience what are the chances that I'll ever get this package?
Shouldn't it be rare for an EMS item to get lost?

In track-17 the last status is:
2017-04-27 02:58 上海市, 离开上海市 发往特拉维夫(经转)
In Shanghai, sent to Tel Aviv, leaving Shanghai City (transit)

From EMS to Israel statistics in track 17 -
http://www.track-chinapost.com/en/ourdata/countryreceptionmonth?cc=906&month=0
You can learn that
80% delivered in 30 days
18% in 60 days
2% in >60 days
But I don't have the statistics about how many are never delivered....
Thanks for your patience my friend 😉

An input

Zfant
Newbie
Posts: 2
Post Re: Help my find my package EA204962336CN
on: May 26, 2017, 01:37
New Topic

I need help with this package. Seller says he shipped it almost 2 weeks ago, and usps tracking hasn't updated since the 17th. Tracking number is LW289822751CN. Is the package lost/stuck in China? Thanks

chinapostv-
olunteer
Administrator
Posts: 38915
Post Re: Help my find my package EA204962336CN
on: May 26, 2017, 03:20
New Topic

Quote from Zfant on May 26, 2017, 01:37
I need help with this package. Seller says he shipped it almost 2 weeks ago, and usps tracking hasn't updated since the 17th. Tracking number is LW289822751CN. Is the package lost/stuck in China? Thanks

your parcel should be USPS import center. You can not see new status until it is released from USPS import warehouse. This might take 2 to 6 weeks.

Zfant
Newbie
Posts: 2
Post Re: Help my find my package EA204962336CN
on: May 26, 2017, 06:03
New Topic

Could you explain what this means? Thank you!

chinapostv-
olunteer
Administrator
Posts: 38915
Post Re: Help my find my package EA204962336CN
on: June 8, 2017, 17:41
New Topic

Your parcel should be delayed in USPS import center. USPS import processing is very very slow in some airports, you need some patient.

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